Returns & Exchanges
Easy returns and exchanges with our hassle-free 30-day return policy. Your satisfaction is guaranteed.
How to Return an Item
Simple steps to return your purchase
Initiate Return
Start your return online or contact customer service
Log into your account and select the item you want to return. Fill out the return form with the reason for return.
Print Label
Download and print your prepaid return label
We'll email you a prepaid return shipping label. Print it and attach it to your package.
Package Item
Securely package your item with all accessories
Include all original packaging, accessories, and documentation. Use a sturdy box to prevent damage.
Ship Back
Drop off at any authorized shipping location
Take your package to any UPS, FedEx, or USPS location. Keep your receipt for tracking.
Get Refund
Receive your refund within 3-5 business days
Once we receive and inspect your return, we'll process your refund to the original payment method.
Return Policy
What you need to know about returns
30-Day Return Window
You have 30 days from delivery to return most items
Original Condition
Items must be in original condition with all packaging
Free Returns
Return shipping is free for defective or incorrect items
Quick Processing
Refunds processed within 3-5 business days of receipt
What Can Be Returned
Check if your item is eligible for return
Must be in original condition
Data must be wiped clean
Covers must be unused
Must include all bands and chargers
Packaging must be unopened
Non-returnable once activated
Made-to-order items
Non-returnable and non-refundable
Start Your Return
Fill out the form below to begin your return process